SMS Terms & Conditions and Privacy Policy

1. Program description. When you opt in to the NeoBreed loyalty club at a participating business, you consent to receive recurring promotional and loyalty text messages from NeoBreed — such as offers, passes, loyalty point updates, and event announcements for the business where you joined.
2. Opt-in.You can join by signing up on the business's NeoBreed club page (for example after scanning its QR code at the venue), checking the consent checkbox, and verifying your phone number with a one-time passcode. Consent to receive text messages is not a condition of any purchase.
3. Message frequency. You will receive up to 2 messages per month from NeoBreed for each loyalty club you have joined. One-time verification passcodes you request are in addition to this.
4. Rates. Message and data rates may apply according to your mobile service plan.
5. Opt-out. Reply STOP to any message to cancel at any time. You will receive one final message confirming your opt-out, and no further promotional messages afterwards unless you opt in again.
6. Help. Reply HELP to any message, or contact us at support@neobreed.org, for assistance.
7. Carriers. Mobile carriers are not liable for delayed or undelivered messages.
8. Privacy. Your mobile number is handled as described in the privacy policy below. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

When you join the NeoBreed loyalty club at a participating business, we collect the name you provide and your mobile phone number, along with your consent to receive text messages. Your number is verified with a one-time passcode before any membership is created.

Your mobile phone number is used to verify your identity, to maintain your club membership and loyalty points, and — only with your consent — to send you promotional or informational text messages from NeoBreed about the participating business where you joined.

No mobile information will be shared with, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with, or transferred to, any third party.

Your information may be processed by subcontractors acting on our behalf solely to deliver the service — for example our SMS delivery provider transmits the messages you consented to receive. These providers may not use your information for any other purpose.

Message frequency is limited: you will receive up to 2 messages per month from NeoBreed for each loyalty club you have joined. One-time verification passcodes you request are in addition to this.

Message and data rates may apply depending on your mobile phone service plan. NeoBreed and participating businesses do not charge for text messages, but your carrier's standard messaging and data rates apply.

Reply HELP to any message for help, or STOP to cancel and stop receiving messages at any time. After you opt out, you will receive no further promotional messages unless you opt in again.

Consent to receive text messages is not a condition of any purchase.

Your phone number and membership details are retained while your club membership is active. We use industry-standard safeguards to protect the information we store, and access is limited to what is needed to operate the service.

Questions about this policy or your data? Contact us at support@neobreed.org.