The NeoBreed SMS Loyalty Club

Restaurants on the NeoBreed platform can offer their guests a loyalty club they join from their phone. Members earn points for using the restaurant's AI menu assistant and receive occasional text messages from NeoBreed with rewards and offers for the restaurant where they joined — at most two messages a month.

The messages are sent by NeoBreed. Guests consent to hear from NeoBreed, and every message says so by name.

How a guest joins

Joining always happens in person at a participating restaurant, and always with an explicit, unticked consent checkbox. There are two ways to reach it.

1

Scan the QR code on the table

The code opens that restaurant's NeoBreed menu page in the guest's browser. No app, no account.

2

Tap “Join the Club!”, or ask the assistant

The Join the Club button sits at the top of the menu page from the moment it loads. A guest can also simply tell the AI menu assistant in the chat that they would like to join, and it will ask for their name and number.

3

Give a name and mobile number, and tick the consent box

Whichever route they took, the guest sees the same consent step: a checkbox, unticked by default, reading “I agree to receive text messages from NeoBreed and to the Terms & Conditions”, alongside the message frequency, rates, and HELP/STOP disclosures. Nothing is ever sent unless it is ticked.

4

Confirm the number with a one-time passcode

NeoBreed texts a six-digit code. Entering it completes enrollment, so only verified, consenting members are ever added.

What members receive

Message frequency

Up to 2 messages per month from NeoBreed for each club joined. Verification passcodes the member requests are in addition to this.

Message and data rates

Message and data rates may apply, depending on the member's mobile plan. NeoBreed and participating restaurants do not charge for text messages.

Opting out

Reply STOP to any message to cancel at any time. Reply HELP for help, or email support@neobreed.org.

Consent is optional

Consent to receive text messages is never a condition of any purchase, and a guest can use the menu and the AI assistant without joining at all.

Messages are things like a welcome offer, a loyalty points update, an event at the restaurant, or a single-use reward link hosted on our own domain. Mobile numbers are never shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

Full terms

The complete SMS Terms & Conditions and Privacy Policy govern the loyalty club messaging program, including how mobile numbers are collected, used and protected.

Are you a restaurant that would like to offer this to your guests? Book a demo.